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FAQ
MY ACCOUNT
How to create an account?
How to confirm your email or phone number?
How to change your phone number or email?
How to reset or change your password?
Can I have more than one account?
Can I play without verification?
How to view my betting history?
Can I change the account currency?
BONUSES
What bonuses are available for new players?
Where can I find and activate my bonuses?
Can I have more than one active bonus?
How do I wager an active bonus?
How does the wagering requirement (wager) work?
How can I check my wagering progress?
Are there betting limits when wagering a bonus?
Which games qualify for wagering bonuses?
What is the max win from a bonus?
Can I cancel an active bonus?
Can I join tournaments while a bonus is active?
What if my bonus wasn't credited?
Can I deposit more than the bonus limit?
Why can’t I activate a bonus after placing a bet?
What is not allowed when using bonuses?
Can I activate multiple bonuses for one deposit?
DEPOSITS
What deposit methods are available?
Are there any deposit fees?
How fast is the deposit credited to my account?
What should I do if the deposit didn’t arrive or an error occurred?
How can I get a receipt (PDF) for the deposit?
Is there a minimum or maximum deposit amount?
WITHDRAWALS
How can I withdraw funds from my account?
Are there any fees for withdrawals?
Can I cancel a withdrawal request?
Can I speed up the withdrawal process?
What if my withdrawal hasn’t arrived?
Why was my withdrawal cancelled?
Why is my payout taking longer than expected?
What are the withdrawal limits?
Do I need to verify my account to withdraw?
Can I save my payment details for future use?
What if my withdrawal is taking too long?
GAMES
Can I play for free?
How do I find and launch a specific game?
What if I disagree with the result or there's an error in the game?
SUPPORT
What should I do if the game doesn’t load or crashes?
How do I clear my cache?
What if there’s a technical issue or the site crashes?
How can I contact support?
MY ACCOUNT
BONUSES
DEPOSITS
WITHDRAWALS
GAMES
SUPPORT
How to create an account?
How to confirm your email or phone number?
How to change your phone number or email?
How to reset or change your password?
Can I have more than one account?
Can I play without verification?
How to view my betting history?
Can I change the account currency?