In this policy, all references to "Likecasino", "Group", "we", "us", "for us", "our" and "ours" refer to any company of the group of companies. The references to "you", "your", "to you", and "yourself" refer to the person, who uses our Website(s) and provides us with personal information.
Likecasino commits to protecting the personal information that you provide us with, and we will take all reasonable actions to ensure that all data that you provide through the Website(s) will remain intact and secure. In this regard, we have prepared this Privacy Policy to ensure that you acknowledge which information we collect when you use our Services, for what purposes we collect such information, and how we use and protect the collected data.
This document describes how Likecasino handles information and data that you provide. By providing your information to Likecasino and using our Website(s), you are confirming your consent to our use of such personal information in a way specified in this document. If you do not agree to the terms of this Privacy Policy and do not want to provide the personal information that we request, please do not use this website.
Personal information that we may request for further use includes, but is not limited to:
a. any information that you provide us with when filling out the forms on the account registration pages and also any other data that you provide us with through the Website(s) or e-mail (for example, name and surname, date of birth, bank card information, place of residence, e-mail, telephone number);
b. exchange of messages via the Website(s), email, telephone, web-chat, or any other means of communication;
c. participation in surveys, which we conduct from time to time;
d. the complete history of transactions related to the user’s account, irrespective of whether they are processed by the Website(s) or by third-party services;
e. logon information and detailed data, including geolocation, weblogs, transaction logs, and other network activity information recorded in the system;
f. verification documents provided for compliance and identity checks (e.g. passport, utility bills, source of funds);
g. marketing and communication preferences explicitly given via opt-in forms.
We use the personal information we receive from you to improve the quality of the Services that we provide and with the following objectives:
a. processing of your bets and transactions, including use of bank cards and electronic payment systems;
b. providing you with user support services and support in adjusting, using, and managing your profile (account);
c. compliance with legal and regulatory obligations, including anti-money laundering (AML) and fraud prevention requirements;
d. formation of personal profiles of our users with the purpose of calculating personal bonus points and rewards;
e. taking the necessary measures to ensure the safety of the user's account and conducting the necessary verification checks;
f. analysis of user’s activities by assessing market research (participation in surveys is not mandatory);
g. providing our registered users with information about advertisement offers, products, and services, or providing advertising information from our business partners, affiliated companies and branches, only if users have explicitly subscribed (opted-in) to receive such marketing communications;
h. enabling users to manage and control their privacy and communication preferences through their account settings;
i. analysis and study of transactions for purposes of preventing fraud, money laundering, and other illegal gambling schemes.
If you choose not to receive advertising information, we will respect your decision. We will only send you advertising messages if you have explicitly opted-in to receive them. These messages may include offers about our products, services, and promotions, as well as offers from selected business partners.
You may unsubscribe from marketing communications via link in your email or by contacting customer support at [email protected] .
You should also take into account that by accepting any prize or winnings from us, you agree to allow us to use your name, surname, and photos for advertising and promotional purposes without additional remuneration, except where prohibited by law.
We will not collect your personal information without your knowledge. However, we may automatically collect certain technical data and receive personal information through your use of our services and your interactions with us.
We may also receive personal information from third-party service providers (e.g., KYC, payment processors) strictly for the purposes outlined in this policy, and under proper legal agreements (e.g. Data Processing Agreements). Any such sharing will be in line with data protection laws, including GDPR/UK GDPR.
We will use and protect any personal information we receive in accordance with this Privacy Policy. Information will only be disclosed to third parties outside our group where required for the delivery of services, legal compliance, or with your consent.
We may exchange the information that you have provided with other companies of the group and with our business partners for the purposes specified in Section III.
Given the global nature of the Internet, your data may be transferred internationally to fulfill service and legal obligations.
We ensure that appropriate safeguards are in place for all international data transfers, including use of Standard Contractual Clauses (SCCs) and ensuring transfers are made only to countries with adequate data protection laws.
Supervisory authorities, regulatory bodies, and internal departments (such as support, finance, compliance, and fraud prevention) may also access your data as necessary.
We do not sell your personal data to third parties.
However, if our company undergoes restructuring (merger, acquisition, etc.), user data may be transferred as part of that process. We will notify users in advance by email before any such transfer occurs.
We may also share personal data where legally required, or where necessary to protect our legal rights, enforce our terms, or protect users or third parties.
We process your personal data in accordance with applicable legal provisions on data protection, including the General Data Protection Regulation (GDPR) and UK GDPR where applicable.
We take all necessary technical and organizational measures to protect your personal data and ensure your rights to privacy and confidentiality are respected.
Both you and Likecasino may request account closure at any time. After such closure, we will store your personal data for a period required by law. This retention period will not exceed 6 years, unless longer retention is required for legal, regulatory, or security reasons (e.g. AML, tax audits, fraud investigations).
This Privacy Policy represents an agreement between you and the Likecasino group of companies. We may update this Policy from time to time. We will notify you of material changes and recommend you periodically review the Privacy Policy to stay informed.
The Privacy Policy are executed in English, and any interpretation of it must be based on the original English version. If policy or any documents, or notices related to them are translated into any other language, the English version prevails.
Last updated: March 2025